(In accordance with California Civil Code Section 2923.5 (e) (5))
If you cannot afford your monthly mortgage payments and wish to avoid foreclosure, you may be eligible for a loan “workout” or loan modification. We determine eligibility for loan “workouts” on a case-by-case basis. Among other things, we will consider the value of your property and your ability (based on your current income) to make monthly mortgage payments in accordance with the “workout.” You may also qualify to refinance your current loan with us.
If you are interested in exploring any of the options listed above, you may contact Farmers & Merchants Bank at (855) 669-8980. You will need to provide us with certain financial information, including the following: your most recent pay stub, list of current monthly expenses, your most recent tax return, bank statements, and a current valuation of your property, if available (such as an appraisal).
You may also contact the Department of Housing and Urban Development (HUD) to find a HUD-certified housing counseling agency by calling the toll-free-number (800) 569-4287. Additional information is made available by HUD on its website at http://www.hud.gov
To request a payoff statement for your consumer mortgage loan, please send a written request to the address, email, or fax number indicated below and include: (1) your name; (2) the loan number; and (3) a signature of an authorized party. Please be advised that without the loan number and authorized signature, there may be a delay in processing your request.
Farmers and Merchants Bank of Long Beach
Attn: Loan Payoff Unit
PO Box 337
Lakewood, CA 90714-0337
Phone Number: (562) 485-3522
Fax Number: (562) 344-2289
To request information regarding the servicing of your consumer mortgage loan or to notify us of an error you believe has occurred with your consumer mortgage loan, please send a request in writing on a separate sheet to the address below and include: (1) your name; (2) the account number; and (3) details regarding the information you are seeking or the error you believe has occurred.
Farmers and Merchants Bank of Long Beach
PO Box 337
Lakewood, CA 90714-0337
Phone Number: (562) 485-3478 ext. 3478