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Protecting Home Ownership

COVID-19: A message to our clients.

The safety and security of our clients and employees has always been our top priority for over 113 years. This is why we want to ensure that you receive the help you need during this trying time.

If you're experiencing loss of income or financial hardship due to the COVID-19 situation, please call us at (855) 669-8980 or email us at RLD.servicing@fmb.com1. This is the easiest and fastest way to get help.

For additional information about COVID-19, visit the Centers for Disease Control and Prevention at CDC.gov.

Loan Modification & Options Available to Avoid Foreclosure

 (In accordance with California Civil Code Section 2923.5 (e) (5))

If you cannot afford your monthly mortgage payments and wish to avoid foreclosure, you may be eligible for a loan “workout” or loan modification. We determine eligibility for loan “workouts” on a case-by-case basis. Among other things, we will consider the value of your property and your ability (based on your current income) to make monthly mortgage payments in accordance with the “workout.” You may also qualify to refinance your current loan with us.

If you are interested in exploring any of the options listed above, you may contact Farmers & Merchants Bank at (855) 669-8980. You will need to provide us with certain financial information, including the following: your most recent pay stub, list of current monthly expenses, your most recent tax return, bank statements, and a current valuation of your property, if available (such as an appraisal).

You may also contact the Department of Housing and Urban Development (HUD) to find a HUD-certified housing counseling agency by calling the toll-free-number (800) 569-4287. Additional information is made available by HUD on its website at http://www.hud.gov

1Since email is not a secure method of communication, please do not send any sensitive information (e.g. Social Security or account numbers) via email. If you need to include sensitive information in your communication to us, please contact us by phone.

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12515 Seal Beach Blvd, Seal Beach, CA 90740
Toll Free: (866) 649-3863
Farmers & Merchants Bank. NMLS #537388
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